HPSEBL

Citizen Interface


Description
Apply for New Connection
Apply for Power Availability Certificate (PAC)

Please deposit A&A form and Test Report duly filled ,in the respective sub-division of your area along with other related documents like 'No objection certificate' from the MC/NP or respective authority. These forms are also available at respective Sub-division office.
A&A form has been revised on 26.10.2016 to make the form simple & has been bifurcated to 2 categories as under:-

A&A Form for Domestic Category Consumers Form No. CS-1(a)

A&A form for other than Domestic Categories Form No. CS-1(b).

Checklist of documents to be submitted by applicant for release of new connection

Frequently Ask Questions (FAQ)

Uniform criteria for rating of all category of consumers

These forms are also available in respective Sub-division/Section/Complaint office on demand free of cost. Please ask for Complaint Reference Number, Date and Time at the time of Lodging the Complaint.)
In Case of Non-attendance of Complaints ?
Write to Next Higher Authority Form-V
For not keeping special appointment Form-VII
For appeal before the appellate authority Form-IX

Check for Schedule of

  
For tariff/ load related enquiries contact :Chief Engineer (Commercial)(0177-2656624) cemm@hpseb.in

For Assistant Engineer (Tariff)(0177-2656022-26, extension 365)

 aetariff.hpseb.in
Standard of Performance regulations,2010 View /Download  
Click Here for Guidelines for Establishment of Forum for Redressal of Grievances of the Consumers) Regulations, 2003 (Forum, Chairman & Members) Download
For Notification issued by HPSEB regarding constituting the "Dispute Settlement Committee" Click Here Download

Right to Information Act 2005

 Download

Third Party Inspection of internal Installation- Notification by HP Govt

Download

Consumer Services to Senior Citizens

Payment through RTGS/NEFT
Instruction regarding online payment of Electricity Bills through RTGS/NEFT Mode dated 01.04.2019
Instruction regarding depositing of Electricity Bills through RTGS.. Dated 29-06-17
Instruction regarding depositing of Electricity Bills through RTGS/NEFT.. Dated 13-06-17
Instruction regarding depositing of Electricity Bills through RTGS.. Dated 16-10-12
Instruction regarding depositing of Electricity Bills through RTGS.. Dated 02-03-12
Instructions regarding depositing of Electricity Bills through RTGS Dated 16-11-11
Electricity Duty
Reduction in Electricity Duty  with effect from 01.04.2016 .. Dated 20.07.2017
Reduction in ED for Industrial consumers. dated 01/04/2014
Electricity Duty regarding Exemption of 5% for a period of 5 years to all new industrial...
Reduction in ED for Industrial consumers. dated 19/03/2014
Interest on Security Deposit for the year 2013-14 to be paid in the financial year 2014-15