Online Payment

Online Payment Steps:
	Enter 12 digit Consumer ID / 10 digit K.No, mentioned on your bill
	Enter Email Id,Mobile Number and Pay your Bill
	Select payment gateway and click Make Payment
	Select your payment method and follow the instructions to make the payment
	The transaction gets authenticated over the payment gateway
	You will receive a Transaction Reference Number on your registered email ID/ Mobile No./payment receipt which serves as an acknowledgement of payment.

Gateway Charges
S. No.	Payment Mode	Bill Amount	Unit	Unit Price/ Transaction Charges (Includes all taxes and duties)
HDFC	Credit Card	Any	Rs. Per Transaction	FREE
	Debit Card	Any	Rs. Per Transaction	FREE
	Internet Banking	Any	Rs. Per Transaction	FREE
BILLDESK	Credit Card	Any	Percentage	0.77%
	Debit Card	(Transaction amount less than equal to Rs. 2,000/-)	Percentage	FREE
		(Transaction amount greater than Rs. 2,000/-)	Percentage	0.77%
	Internet Banking	Any	Rs. Per Transaction	FREE
	UPI	(Transaction amount less than equal toRs. 2,000/-)	Percentage	FREE
		(Transaction amount greater than Rs. 2,000/-)	Percentage	0.35%
	UPI QR	(Transaction amount less than equal to Rs. 2,000/-)	Percentage	FREE
		(Transaction amount greater than Rs. 2,000/-)	Percentage	0.35%
	Wallet		Percentage	FREE
Gateway Contact Details (in case of complaint)
Gateway	Contact No.		Email
BILLDESK	011-4686 9004, 011-4686 9010, 011-4686 9000		pgsupport@billdesk.com
PAYTM	0120-3888 3888		care@paytm.com
HPSEB Online Payment Helpline	1800-180-8060, 1912, 0177-2809554		onlinebillpayment@hpseb.in
Kindly share following details while sending the email to payment gateway/HPSEBL
HPSEBL Consumer ID, Name of Consumer, Transaction ID, Date & Time of Transaction, Bank Name, Amount Detail, Payment Receipt Copy, Payment gateway through which the payment was initiated
If it is confirmed by payment gateway that your payment is successful then kindly wait for receipt for 24 hours or 48 hrs in case of holidays.
For unsuccessful transaction kindly contact your bank or bank card company.