Online Payment





Online Payment Steps:
Enter 12 digit Consumer ID / 10 digit K.No, mentioned on your bill
Enter Email Id,Mobile Number and Pay your Bill
Select payment gateway and click Make Payment
Select your payment method and follow the instructions to make the payment
The transaction gets authenticated over the payment gateway
You will receive a Transaction Reference Number on your registered email ID/ Mobile No./payment receipt which serves as an acknowledgement of payment.


Gateway Charges
S. No. Payment Mode Bill Amount Unit Unit Price/ Transaction Charges (Includes all taxes and duties)
HDFC Credit Card Any Rs. Per Transaction FREE
Debit Card Any Rs. Per Transaction FREE
Internet Banking Any Rs. Per Transaction FREE
BILLDESK Credit Card Any Percentage 0.77%
Debit Card (Transaction amount less than equal to Rs. 2,000/-) Percentage FREE
(Transaction amount greater than Rs. 2,000/-) Percentage 0.77%
Internet Banking Any Rs. Per Transaction FREE
UPI (Transaction amount less than equal toRs. 2,000/-) Percentage FREE
(Transaction amount greater than Rs. 2,000/-) Percentage 0.35%
UPI QR (Transaction amount less than equal to Rs. 2,000/-) Percentage FREE
(Transaction amount greater than Rs. 2,000/-) Percentage 0.35%
Wallet Percentage FREE
Gateway Contact Details (in case of complaint)
Gateway Contact No. Email
BILLDESK 011-4686 9004, 011-4686 9010, 011-4686 9000 pgsupport@billdesk.com
PAYTM 0120-3888 3888 care@paytm.com
HPSEB Online Payment Helpline 1800-180-8060, 1912, 0177-2809554 onlinebillpayment@hpseb.in
Kindly share following details while sending the email to payment gateway/HPSEBL
HPSEBL Consumer ID, Name of Consumer, Transaction ID, Date & Time of Transaction, Bank Name, Amount Detail, Payment Receipt Copy, Payment gateway through which the payment was initiated
If it is confirmed by payment gateway that your payment is successful then kindly wait for receipt for 24 hours or 48 hrs in case of holidays.
For unsuccessful transaction kindly contact your bank or bank card company.