HPSEB

IMPORTANT NOTICE :

Important Notice for consumers making payment in installments:- In case the consumer does not pay the total billed amount by due date, the surcharge shall be payable as per tariff order and connection shall be disconnected after expiry of 15 days notice period as per section 56(1) of Electricity Act 2003.

यदि उपभोक्ता देय तिथि तक कुल बिल राशि का भुगतान नहीं करता है, तो टैरिफ आदेश के अनुसार अधिभार देय होगा और विद्युत अधिनियम 2003 की धारा 56(1) के अनुसार 15 दिनों की नोटिस अवधि समाप्त होने के बाद कनेक्शन काट दिया जाएगा।

Online Payment Steps

1
Enter 12-digit Consumer ID mentioned on your bill
2
Confirm your name, Email Id, Mobile Number and click on View and Pay Bill
3
Select payment gateway and click Make Payment
4
Select your payment method (card/net banking etc.) and follow the instructions to make the payment
5
The transaction gets authenticated over the payment gateway
6
You will receive a Transaction Reference Number on your registered email ID/ Mobile No.

Online Payment

Type Consumer ID*

Consumer ID

Consumer First Name

Location Name

Consumer Email ID Please Enter Valid Email ID !

Location Code

Consumer Mobile No * Please Enter Valid Contact Number !

Invoice Number	Invoice Date	Invoice Amount	Due Date	Reconnection Charge	Minimum Payable Amount

No Outstanding.You Can Pay Advance Amount

Payable Amount * :

Please Enter a Payment Amount

Select Gateway for Payment

Credit Card/ Debit Card/ Internet Banking
Credit Card/ Debit Card/ Internet Banking/ UPI/ UPI QR/ Wallet

*You can pay extra amount compared to actual due amount, which will be treated as advance.*

Gateway Charges

S. No.	Payment Mode	Bill Amount	Unit	Unit Price/ Transaction Charges (Includes all taxes and duties)
HDFC	Credit Card	Any	Rs. Per Transaction	FREE
	Debit Card	Any	Rs. Per Transaction	FREE
	Internet Banking	Any	Rs. Per Transaction	FREE
BILLDESK	Credit/Debit Card	(Transaction amount less than equal to Rs. 2,000/-)	Percentage	FREE
	Debit Card (Except Rupay)	(Transaction amount greater than Rs. 2,000/-)	Percentage	0.77%
	Internet Banking	Any	Rs. Per Transaction	FREE
	UPI	(Transaction amount less than equal toRs. 2,000/-)	Percentage	FREE
		(Transaction amount greater than Rs. 2,000/-)	Percentage	FREE
	UPI QR	(Transaction amount less than equal to Rs. 2,000/-)	Percentage	FREE
		(Transaction amount greater than Rs. 2,000/-)	Percentage	FREE
	Wallet		Percentage	FREE
Gateway Contact Details (in case of complaint)
Gateway		Contact No.		Email
BILLDESK		011-4686 9004, 011-4686 9010, 011-4686 9000		pgsupport@billdesk.com
PAYTM		0120-3888 3888		care@paytm.com
HPSEB Online Payment Helpline		1800-180-8060, 1912		onlinebillpayment@hpseb.in
Kindly share following details while sending the email to payment gateway/HPSEBL
HPSEBL Consumer ID, Name of Consumer, Transaction ID, Date & Time of Transaction, Bank Name, Amount Detail, Payment Receipt Copy, Payment gateway through which the payment was initiated
If it is confirmed by payment gateway that your payment is successful then kindly wait for receipt for 24 hours or 48 hrs in case of holidays.
For unsuccessful transaction kindly contact your bank or bank card company.

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